THAI AIRWAYS WINS THE 2009 BEST FIRST CLASS AIRLINE LOUNGE AWARD

"the respected Air Travel Awards"

"Another one of our closely contested Survey categories, the Best First Class Lounge Award is a true recognition of top-end quality being delivered, and Thai Airways First Class Lounge at Bangkok Suvarnabhumi Airport has evidently delivered in this area, to win the 2009 title" said Edward Plaisted (CEO of Skytrax).

In addition to lounge facilities and amenities that many lounges provide, this Thai Airways facility is well known for its Royal Orchid Spa offering a full ranges of service including Foot-massage and traditional Thai massage, 3 Spa Suites with Jacuzzi.

"A top quality First Class lounge today is much more than just a comfortable area to wait for the flight" said Plaisted. "It has to offer a genuine haven of luxury, with well developed facilities and services available - and it has to remain comfortable and uncrowded. Each airline seeks to distinguish itself, by offering Spa and massage services, jacuzzis, 5-star dining options, bedrooms, and across the top 5 airlines this year you will find these facilities. We still find that it is the quality of customer handling and general customer care from the lounge staff that will determine between the very best First Class lounges."

BEST FIRST CLASS LOUNGE : 2009
Rank	Airline	Airport	2008
1	Thai Airways	BKK	2
2	Qantas	SYD	1
3	British Airways	LHR	12
4	Cathay Pacific	HKG	5
5	Lufthansa	FRA	4
© Skytrax
Result publication allowed with prior consent of Skytrax

The winners of 2009 Skytrax World Airline Awards include Aegean Airlines, Air Arabia, Air Berlin, Air New Zealand, Air Tahiti Nui, AirAsia, Asiana Airlines, Bangkok Airways, British Airways, Cathay Pacific, China Southern Airlines, Continental Airlines, CSA Czech Airlines, easyJet, Emirates, Etihad Airways, Finnair, Jet Airways, jetBlue Airways, JetStar Airways, Kingfisher Airlines, Kingfisher Red, Kulula.com, LAN Airlines, Malaysia Airlines, Porter Airlines, Qantas Airways, Qatar Airways, SilkAir, Singapore Airlines, Skymark Airlines, South African Airways, Spring Airlines, Swiss International Air Lines, TACA, Thai Airways, Transero Airlines, Turkish Airlines, Virgin America, Virgin Atlantic Airways, Volaris, Webjet, Wizz Air

Further enquiries should be directed to:

Mr Peter Miller
Marketing Director
SKYTRAX RESEARCH
E-mail: miller@airlinequality.com

The World Airline Awards are the most recognised global recognition of airline excellence for front-line product and customer service